Frequently Asked Questions
Everything you need to know about LumoSpin™
The LumoSpin™ uses 224 high-brightness LED lights on spinning blades that rotate at high speed. The LEDs flash at precisely timed intervals to create the illusion of a floating 3D holographic image through persistence of vision - the same principle used in movies and animation.
Setup takes less than 10 minutes! Simply plug it in, download the free app, connect to WiFi, and upload your content. No technical skills required - it's designed for anyone to use.
You can display logos, product images, photos, animated GIFs, short videos, text messages, and custom 3D animations. The device supports various file formats and comes with a content library to get you started.
Yes! The built-in WiFi connectivity lets you upload and change content from your smartphone or computer from anywhere. You can also schedule different content for different times of day.
Absolutely! The LumoSpin™ features a protective cage that keeps fingers away from the spinning blades, a stable base to prevent tipping, and cool-running LEDs. It's designed for continuous commercial use.
The LumoSpin™ creates a true 360-degree holographic display that's visible from every angle, making it perfect for store windows, trade shows, and any location where people view from multiple directions.
You'll receive the LumoSpin™ 3D Hologram Fan (16.5 inch), power adapter with EU plug, WiFi setup guide, and access to our content management software and template library.
Yes! Every LumoSpin™ comes with a 30-day money-back guarantee and a 1-year warranty covering manufacturing defects. We also provide lifetime customer support.
The 224 LED light beads deliver high-brightness output with 2000x224 resolution, making the display clearly visible even in well-lit environments like retail stores and trade show floors.
The LumoSpin™ is designed for indoor use. While it can handle brief outdoor use in covered areas, we recommend keeping it indoors to protect it from weather and extend its lifespan.